What you send
The inquiry form collects your name, an email address or phone number, and your country or delivery destination. Company, application, quantity, pole dimensions, foundation notes, project notes and an attachment are optional. Provide only what is useful for the request; avoid unrelated personal or confidential information.
Why it is collected
The information is used to understand your request, review a project configuration, respond through the contact channel you provide and keep a record of the correspondence. Distributor, support and privacy requests use the same inquiry service with the selected purpose recorded.
Drawings and attachments
An optional PDF, JPG or PNG of up to 5 MB can be submitted with the form. Attachments are held with the inquiry in the private inbox. They are not published on product pages or exposed through public download links. Avoid sending documents you are not authorised to share.
Storage and access
Requests are stored in a private inquiry database. The inbox, record details, attachments and export functions require a private operator access key. An on-page receipt confirms that the request was recorded; it does not mean an email notification was sent. External email notification and direct business contact channels are not yet configured.
Site and browser data
The core procurement pages use local site assets and do not include an advertising or third-party analytics integration. The inquiry record can include the page, language and limited campaign labels used to reach the form. Personal form content is not sent as an analytics event. Operational protection uses a temporary request-rate counter; it is not added to the inquiry record.
Cost scenario data
Calculator inputs are processed in the page. Calculating alone does not send them to the inquiry service or store a scenario. If you choose to carry a scenario into an inquiry, its notes are held temporarily in this browser tab, accepted for up to thirty minutes and removed from that storage when the quote form reads them. Review or edit the notes before submission. Only a submitted inquiry stores those notes with the request; financial values are not included in the calculator analytics event.
Retention and requests
The operator should retain project correspondence only while it is needed for the request and related business records. A production retention schedule and corporate contact identity still need to be confirmed before public deployment. To ask about access, correction or removal of an inquiry, choose “Privacy request” on the contact form and include its receipt reference, without adding unnecessary sensitive documents.
For project communication, use the contact form. Direct email, phone and corporate contact identity remain pending configuration.